Privacy Policy

1 Introduction & Scope

This Privacy Policy describes how Dee-chords Musical Concept ("Company", "we", "us", or "our"), operating the platform and musical academy at deechordsmusical.com, collects, uses, stores, and protects personal information obtained from students, instructors, customers, visitors, and partners when interacting with our website, enrolling in music courses, purchasing musical merchandise or service packages, and utilizing our learning management portal.

By accessing our website or utilizing any of our musical programs and services, you acknowledge that you have read, understood, and consented to the data practices described in this policy.

2 Information We Collect

We may collect information directly from you in several ways, including:

• Personal Contact Information: Full name, email address, telephone number, residential or mailing address, and emergency contact details for enrolled students.
• Student & Academic Profiles: Student grade levels, music theory and instrument progress, examination answers, attendance records, and teacher assessments.
• Billing & Transaction Details: Records of course tuition, service bookings, shop orders, product purchases, payment timestamps, transaction IDs, and currency amounts.
• Technical & Usage Data: IP addresses, browser types, operating systems, referring URLs, session duration, and navigation pathways across our educational pages.

4 How We Use Your Information

We process your data strictly for legitimate educational, operational, and customer support purposes:

• Facilitating student registration, classroom access codes, tutor assignments, and CBT exams.
• Processing tuition fees, service bookings (music production, studio, rentals), and shop purchases.
• Dispatching transactional emails, receipts, grade reports, and course updates.
• Responding promptly to user inquiries, technical support tickets, and contact requests.
• Preventing fraudulent transactions and maintaining the security and integrity of our systems.
• Complying with statutory tax, regulatory, and corporate accounting requirements.

5 Cookies and Analytics

We use essential cookies and session tokens to keep users authenticated in their portals, remember user preferences, and ensure seamless navigation through our academy and shop checkout. You may configure your browser to decline non-essential cookies, though some interactive features may experience limitations.

6 Your Privacy Rights

In accordance with the Nigeria Data Protection Act (NDPA), General Data Protection Regulation (GDPR), and other relevant data protection frameworks, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal records.
• Request erasure of your personal data when no longer needed for regulatory or legal compliance.
• Withdraw consent previously provided for direct marketing communications.